Privacy Notice

At Teevaga, we are committed to protecting your privacy and ensuring your personal information is handled with the highest level of security and care. This policy explains how we collect, protect, and use your data when you interact with our website.

1. DATA CONTROLLER – OUR INFORMATION

A Data Controller is the person or organization that decides how your data is used. Teevaga is your Data Controller. This means that for any information you provide to us, we are the ones who decide exactly how that data will be used to support your care and wellness journey.

You can find our contact details below:

2. DATA PROCESSORS

Before we collect any information, we want you to know who is processing your data. “Processing” refers to the collection, storage, and use of your information.

While we decide how to use your data, we use trusted partners to help us store and organize it securely. These partners are called Data Processors:

  • Google LLC: We use Google services to securely receive and organize the information you send us through our website forms.

  • Nixihost: They provide our email services and web hosting infrastructure. This means they securely host the servers where your emails and website data are stored.

  • Web Hosting Provider: Our website host collects basic technical information to keep this site safe and running smoothly.

3. CATEGORIES OF DATA WE COLLECT

We only collect information that you voluntarily provide to us or that is necessary for the security of our website. This data helps us guide you toward the right services, such as our Clinical or Specialized Cultural Care programs.

  • Identity Data: This includes your full name so we know who we are speaking with.

  • Contact Data: Your phone number and email address so we can reach out to you.

  • Preference Data: Your preferred callback times and the specific programs you are interested in.

  • Technical Data: We automatically collect your IP address and general location (City/State) to help keep the website secure.

Important Note: Please do not share sensitive medical records through our website forms. Once you become a resident, those details are collected through separate, high-security clinical channels protected by Arizona health privacy regulations.

4. Sharing Personal Information

We do not sell, rent, or trade your personal information to third parties. Your data is only shared in the following limited circumstances:

    • Service Providers: With trusted partners who assist in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

    • Legal Requirements: When required by law or to protect the safety and rights of our residents, staff, or the public.

    • Integrated Care: If you enroll in a program, information may be shared internally between our Clinical, Residential, and Specialized Care teams to ensure you receive seamless, holistic support.

4. DATA SECURITY & US RESIDENTS

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data provided via forms is encrypted and stored within secure environments. Please note that while we take every precaution, no method of transmission over the internet is 100% secure.

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